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Back to Sports Direct Singapore

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  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
      I'm trying to return my order, but it's saying my order isn't found

      We're aware some customers are experiencing issues with their orders not yet showing on our returns portal. The error may look similar to this after entering your details:

      The problem is related to email address and phone numbers. Please be assured our technical teams are working on fixing this issue. Sorry for any inconvenience.

      In the meantime, if you're seeing the above error - please instead try to enter your Order Number and Post Code to view your order.

      Where can I find my order number? You can find this on the emails we send to you, or from your order history when you are logged in to the website.

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    • Product info
      Product info
  • Stores & Services
    • Stores Information
      Stores Information
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
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    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
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